Support
Direct Contact
- Email: support@egregor.co.uk
- Phone: +44 7470 412207
- Hours: Monday-Friday, 9:00 AM-5:00 PM UK time
- Address: 167-169 Great Portland Street, Fifth Floor, London, W1W 5PF
Response Commitment
- Priority incidents: same day during support hours.
- Billing and account queries: usually within one business day.
- Legal or compliance requests: routed to the right contact quickly.
- Account deletion support requests: verification-first workflow.
Account Deletion Help
- Primary path: open Profile -> Settings -> Account deletion in the app and choose Delete account permanently.
- In-app deletion is automated and signs you out after completion.
- If you cannot access the app, submit this support form with topic Account deletion or email support@egregor.co.uk.
- We may ask for identity verification before running deletion for inaccessible accounts.
Send us a message
Use this form for support, billing, legal, and partnership questions.
Subscription and Refund Help
- Apple subscriptions are managed in Apple ID settings; refund requests can be submitted through Apple's report-a-problem flow.
- Google Play subscriptions are managed in Play subscriptions settings; refund handling depends on Google Play policy.